Shipping Policy for PELIX Industries

At PELIX industries, we are committed to processing and delivering your orders as efficiently as possible.
Shipping times may vary depending on the type of product you have ordered.

In-Stock Orders

Orders for products that are currently in stock are generally dispatched within 3–5 working days from the date of order.
Once your order has been dispatched, you will receive a dispatch confirmation email with the relevant shipping information.

Customized Products

Customised products require additional time for manufacturing and preparation. The expected delivery time frame for customised orders is 4–6 weeks from the date of order.
Once your customised order has been completed and dispatched, you will receive a dispatch confirmation email with the relevant shipping information.

Club Shop Orders

Club Shop products are manufactured to order and therefore require additional processing and production time. The expected delivery time frame is 4–6 weeks from the date of order.
Once your order has been completed and dispatched, you will receive a dispatch confirmation email with the relevant shipping information

Shipping Enquiries

If you experience any issues with your order, have questions about delivery, or require any additional information regarding shipping, please contact our support team at: sales@pelixind.com
We will be happy to assist you with your enquiry.